The things you should ask.

Home Watch is a visual inspection of a home or property, looking for obvious issues. We look for visible conditions that need attention and send a documented report after each visit.

No. Home Watch is a series of scheduled property visits rather than someone living in the home.

North Jersey Home Watch is owner-led by Robert Hauck, who brings 37 years of utility operations, emergency response, and property maintenance experience.

Visits may be arranged daily, weekly, bi-weekly, or on a schedule suited to your home and time away.

Checks may include temperature, humidity, odors, visible water leaks, insects, and apparent system malfunctions, according to your agreed plan.

We visually assess accessible exterior areas for signs of storm impact, damage, unsecured access points, and other visible concerns.

We check observable system status and interior temperature during visits. We do not replace licensed HVAC diagnosis or repair.

Yes. Visible plumbing areas, including under sinks where accessible, can be checked for signs of drips, moisture, or damage.

Accessible entries can be checked for visible security concerns and whether they appear secured during a visit.

Depending on your service plan, we can check pool skimmer boxes, water temperature and level, and hot tub temperature and water level.

Yes. We use Home360 to document visits and communicate observations to homeowners.

We document the condition, contact you according to your agreed instructions, and can coordinate access for an appropriate vendor when needed.

Our digital visit documentation includes time-stamped records. Ask us how reporting is configured for your property.

Documented visits may help show your home was monitored while unoccupied. Confirm your specific policy requirements with your insurer.

Yes. North Jersey Home Watch is an accredited member of the National Home Watch Association (NHWA).

The National Home Watch Association is an industry organization with accreditation standards, professional education, and a code of ethics for Home Watch providers.

Robert completed the National Home Watch Association Home Watch Boot Camp in Virginia and has a background in Firefighting, emergency response, and decades of safety training with PSE&G.

Yes. The business states that it is insured and bonded. Ask Robert for current coverage details if you need them.

Yes. We can hold keys and provide access or attend to urgent property situations as agreed with the homeowner.

Yes. Vendor access, maintenance oversight, and client advocacy can be arranged, including being on site when work is performed.

Arrival and departure services and concierge requests, such as grocery restocking, can be discussed and arranged in advance.

Yes. We can bring mail and packages inside and, if requested, photograph important-looking mail for your instructions. Forwarding may carry additional costs.

Yes. Storm preparation and post-storm visual assessments are available as part of a tailored service plan.

Routine filter and occasional bulb changes can be arranged. Homeowners can supply items, or Robert can obtain them for an additional fee plus their cost.

If an alarm chirps during a visit, Robert can replace the battery if the proper replacement battery and step ladder (if required) is available on site.

We serve select communities across Essex, Bergen, Morris, Passaic, Warren, Sussex, Hudson, and Union counties. Montclair is a primary market.

Yes. Montclair and Short Hills are among the communities listed in our service area.

Regular hours are Monday through Friday, 8:00 AM to 5:00 PM. Routine weekend visits are not standard hours.

Emergency call-outs after hours and on weekends may be available subject to availability and an additional fee. Call Robert directly at (973) 699-9697.

Call (973) 699-9697 or email info@northjerseyhomewatch.com to discuss your home, travel dates, and the visit schedule you need. Pricing is provided by request.

Yes, all staff members are thoroughly background checked.

When we oversee a home, we prefer that the water is turned ‘off’ at the watermain in the utility room. About 1x a month we will turn the water on, flush toilets, run water and sinks and showers, run the disposal and then turn the water off at the main. We also turn the water on to water plants, and to fill pools or hot tubs.

If a problem is found, we will contacted you immediately. We will work with your preferred contractor or help find one for you to remedy the problem.

Invoices are sent via email on or/about the 1st of the month for services rendered the previous month. Payment is due on/about 15 days after the invoice is sent.

Checks, ACH and Zelle (bank transfer) are preferred. Credit cards are also accepted within an additional 3% fee.

Yes, North Jersey Home Watch has a simple, straightforward agreement.

After each check/visit, we send a time, date stamped report with photos, comments and recommendations. We also communicate with clients as needed via email, text, phone calls and internationally via WhatsApp.